App reviews and ratings often directly influence the app ranking in the App Store or the Google Play. More often than that, the volumes of reviews and ratings have a big impact on whether your app will top the search results and ranking charts or not. But how to get app reviews form your users? You can find your answer in this post!
Ask Users to Review
To prompt a plugin for review is quite controversial, but we believe it is feasible and workable if it doesn’t disturb and annoy users. So, we list the following tips for you:
- Invite users to review in a polite manner.
- Never force users to review.
- Give users time to explore your app first.
- Do not use any popups to interrupt users.
- Put forward your request at the right time.
Provide Good Service Support
Good service support is helpful in getting more reviews and maintaining users. You should provide your users assistance in installation, troubleshooting, updating and so on. To do that, you can build a one-to-one-chat window to offer instant help, send e-mail to answer users questions, or reply to them on the official website and other social platforms.
Fix Things Users complain About
To get app reviews, you need to fix things users complain about, too. Most users who review your app are generally not satisfied with your app. They review because they want to get response from you and hope that you can improve your app. So, fix everything users are complaining about and perfect your app, which pushes users to review and speak highly of your app.
Buy App Reviews
Asking users to review can not always guarantee that all reviews you get are positive. So, we suggest that you buy good app reviews from app review service providers like BestReviewApp. However, there are some companies who use bots to make fake reviews. So, you’d better make a research on the company you choose, assess its credibility and make an agreement on payment to avoid being cheated.
Respond to Reviews
Users hope to receive responses from you! So, don’t let them down. Asking them to review is not enough, you need to listen to them and reply to them. You can reply to users on Google Play and communicate with them. This is a good way to turn 1 review into 5 or more reviews.
You can incentivize users to review, too. Reward those who write positive reviews for your app by sending them coupons, giveaways or even real cash. It will costs you a lot, but in this way, users are motivated to make reviews for your app. So, it is worth!
We hope that you can get app reviews from your users with these helpful 6 methods. Besides, we have written a guide on how to get app reviews before. So, if you are interested, you can click here to know more.